Mail it in! Return shipping to you is free.
Mail order service for those who live outside of NYC couldn't be quicker, easier, or more affordable! Click the button next to your device on the price list page. Check out securely, mail your device in, have it repaired the same day, and sent back to you at no extra charge. For a small fee, expedited options are available. On many occasions, devices are repaired and sent back the same day they are repaired.
Shipping address is as follows:
The Rossmann Group
251 West 30th Street
BASEMENT
New York, NY, 10001
You will incur no extra shipping charges within the 48 states of the continental U.S. Please package your device PROPERLY, include a note or receipt in the box, and REQUIRE A SIGNATURE.