Why we loved the Thinkpad. The Thinkpad was a special machine, as I've explained three years ago when discussing my disappointment with modern Thinkpads. Thinkpad interfaces allowed me to avoid moving my hand away from the keyboard to move the cursor. The anti-glare screen added to my viewing comfort. The keyboard layout felt like "home" - […]
Our Blog
Louis Rossmann’s rants, tips, and ideas on the laptop repair industry.
Our store's location
Read More
No appointment is necessary - come by during our open hours and we are happy to help you! The Rossmann Group – Manhattan 2410 San Antonio St Austin, TX 78705 (347) 552-2258 Monday-Friday – 11 AM to 7 PM Saturday-Sunday 12 PM to 4 PM
ASUS can suck it
Read More
I'm going to start copying and pasting generic shit to every customer who emails me just like ASUS. RicardoHello Louis Rossmann, thank you for contacting ASUS support. Please give me a few moments to review your information. I will be with you shortly. How may I assist you today? Louis Rossmann I have an […]
iMac repair - we do that.
Read More
The most often asked questions as someone walks in here are usually a) "Are you only mac?" b) "Do you just do laptops?" The answer to both is a resounding NO! iMacs may not be portable, but they are made without the average user in mind - just like most Apple products, and we do […]
I can't fault a reader who says I sound very ethical.
Read More
Or her daughter. Some people you meet remind me why I love this business.
We stock parts. Well, most of the time.
Read More
I find it ironic that I am writing this post on a day that some douche who told a tech "fuck you" wanted to "speak to the manager" after a staff member said we were out of iPhone 4S batteries. The tech said that we would get them in tomorrow, which the douche customer replied […]
Authorize.net is a pain in the ass.
Read More
Press 1 to repeat this automated, useless advice Press 2 to return to the main menu Press 3 to switch to a merchant services provider that answers the phone and helps you with your issues in a timely manner. Press 4 to deal with an account login ID page that says you have misspelled your […]
820-2850 motherboard - the next Apple recall.
Read More
820-2850 motherboards are dropping dead at a faster rate everyday. The biggest problem facing this board is improper fan control. Regardless of how hot the CPU or GPU become, the fans run at a lethargic 1000 rpm or lower for up to ten minutes at a time, boiling the board. If you have a 2010 […]
Like us? Hate us? Leave a review.
Read More
Manhattan review pages: Yelp! page for our Manhattan workshop. Google+ page for our Manhattan workshop. Brooklyn review pages: Google+ page for our Brooklyn workshop. Yelp! page for our Brooklyn workshop. We believe in minimal paid advertising, and rely on word of mouth to keep prices down. If you had a good experience and want to […]