Keys not working? We can replace the keyboard on your Retina Macbook Pro.
Come to our store for repair, or mail your Macbook to us if you’re outside NYC.
If you live in NYC, you can just walk in and we’ll replace your keyboard in a few hours if we’re not too busy.
If you don’t live in New York City, purchase this service using the add to cart button at the top. Follow our mail in repair instructions and we’ll fix it and ship it back to you for free!
Are you using a used keyboard?
Hell no. There is no sweatier part of a hard worker than the palms & fingertips of someone busy typing away, especially in NYC summer heat. We would never give you a used keyboard – our keyboards are all fresh, never touched by anyone until you first lay your fingers on them.
We will clean the spill damage off of the board.
99% of the time keyboard damage is caused by a liquid spill, or high humidity and other exposure to liquid.
IF THE DAMAGE IS MINIMAL(big if here), we’ll remove it at no charge. Over time, the liquid eats away at the components on your board. Simply replacing your keyboard will leave you with a ticking timebomb of a laptop. For this reason, we use a professional grade ultrasonic cleaner with a special chemical formula to clean your board, and remove all contaminants.
This way, your laptop motherboard will last for many years to come, instead of dying in 2-4 months.
If your motherboard has extensive spill damage, there may be additional charges, that we will discuss with you before we go ahead. These are not mandatory, it is to your discretion what you would like us to do.
What separates you from the guy on craigslist who beats your price by $15??
Every device has something about it that makes it tricky to work on.
- We do not use a used keyboard. Even if it is cleaned off, a few extra bucks to have a new keyboard is worth it.
- We do not lose any of the 50+ screws holding your keyboard down. Even one lost screw causes the keyboard to sit unevenly.
Why is this price so low compared to everyone else?
We seek to differentiate ourselves from the stores & offices attempting to take $300-$450 for a keyboard. This does not take longer than two hours of our time, and as such, should not cost you $250+ in labor. Also, as a parts source, we do get our keyboards at a lower price than other vendors, which allows us to pass that savings onto you.
Why is this price so high for just a keyboard?
We would politely ask that you look into the process involved in replacing this keyboard. Once you see all the steps involved, come back to this question and see if you can answer it. 🙂
What kind of warranty does this come with?
If the keyboard fails for any reason other than a liquid spill within 1 year, we will replace it for free. We are serious about liquid spills though – it is very, very easy to tell when another spill has occurred!