Industry-Leading MacBook Repair

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (143 reviews)

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Get a Fast Estimate for MacBook Repair

We’ll look at your Mac the moment you bring it in, and in many cases we can tell you the cost and time frame of repair while you wait. There is no diagnostic fee to look at your Macbook! If you have an issue like liquid damage, you most likely will have to leave it as these issues are too complicated to provide an instant estimate on.

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Located in Austin? Bring Your MacBook To Us!

While we do a large amount of business through our mail-in-repair services. We love helping customers locally in Austin with all their macbook repair problems. Bring it in to us and we'll give you an on the spot estimate and peace of mind that we can fix your problem.

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Common Macbook Issues

Liquid spill damage

Keys or trackpad not working

Not turning on

Running slow

Bad logic board

Cracked screen

Honest Service

Our shop is based on honest business practices. Read more about our values here.

All Other Issues

The above is what we see most. Based on years of experience and know-how, we will be able to fix your MacBook regardless of the issue.

Large Inventory

Due to our large inventory of MacBook parts, you won’t have to wait long to get your machine back. Many times, repair shops will have to order the parts, which delays your repair. This is not the case with Rossmann Repair Group. We carry parts, so you don’t have to wait.

Fair Price

Compared to other established repair centers, our prices are anywhere from 10%-40% cheaper. And compared to Apple? Fuhgeddaboudit! Read about our pricing philosophy here.

Learn More About Specific Problems

Top Reasons To Have Your Repairs Done By Us

We stock our parts, so that means that you save time.

Our pricing is fair.

We use grade A+ parts.

We can repair motherboard component level issues.

Love From Our Customers

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Great Customer service. Way better than apple (Specially in terms of charges). You can go with any Mac, iphone or data recovery related problems. They are genuinely helpful. Would recommend... read moreGreat Customer service. Way better than apple (Specially in terms of charges). You can go with any Mac, iphone or data recovery related problems. They are genuinely helpful. Would recommend to anyone anytime. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCkM2MRbECBwQVUQXj9Pw-aR7d2hXEAid0DdtmsBcw=s240-c-c0x00000000-cc-rp-mo-br100" alt="ImTi BabLu Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />ImTi BabLu
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. I powered it up and a little research led me to guess... read moreI stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. I powered it up and a little research led me to guess that the hard drive was dead or not being seen. So I sent a note with that assumption to Rossman Repair Group. They said it could be the hard drive or it could be the drive cable which is a known issue with this model - $100 to repair if that's what it is. I gambled and paid $13 to ship it. For retail customers, Rossman will diagnose, outline the problem, and provide an estimate for free. They confirmed it was the cable and they needed the OS password to further test the operating system to make sure that it boots (loads to your desktop). I did not have the password so I asked if they could use the password reset? They replied "We wouldn't be able to reset the password, but we can wipe it and reinstall a new OS with a new password if you'd like. The hard drive cable is indeed bad on this device, with a new cable the hard drive does show up." I got it back (free return shipping), since the hard drive now shows up I was able to reset the PW and it looks to be running perfectly! Total repair cost $113. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCnGz-l229JFKCBBwANZv9apyXXXv1xDis73O_jv=s240-c-c0x00000000-cc-rp-mo-ba2-br100" alt="Scott Jones Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Scott Jones
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I haven't really had great experiences with the Apple store Genius Bar, even with AppleCare. Usually they just replace my device with a refurbished one and wipe my data. I've... read moreI haven't really had great experiences with the Apple store Genius Bar, even with AppleCare. Usually they just replace my device with a refurbished one and wipe my data. I've been watching these guys on YouTube for a couple of years so I felt like they knew what they were doing and honestly were leagues beyond most Apple repair places. They were able to fix a logic board power issue, they did it in three days, even over a holiday weekend, and they did it for less than the estimate quoted, and the machine is like new - and all of my data is intact, something the Apple store can't promise. I don't honestly understand why anyone would bother going anywhere else for a MacBook Pro repair. These guys 100% are some of the best. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/uDwGpmZ6WI__Ex15_XN1nA/60s.jpg" alt="Matthew R. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Matthew R.
7/07/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">What a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at... read moreWhat a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at my old photos. Thank you so much! read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WClcD5B6tp6k5270D7p7NUnK3nW93_qsRl8ood9VxA=s240-c-c0x00000000-cc-rp-mo-br100" alt="Libby J. Justus Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Libby J. Justus
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I had a nearly 12 year old MacBook pro with the dreaded kernel panics. I contacted Rossman Repair Group after finding them on YouTube. I shipped the computer... read moreI had a nearly 12 year old MacBook pro with the dreaded kernel panics. I contacted Rossman Repair Group after finding them on YouTube. I shipped the computer by following their instructions and it was received unharmed. Once the computer was received, I found them communicative, professional, and knowledgeable. They replaced the defective part, cleaned the computer and then I added a new battery and they even repaired my DVD drive.The computer was returned to me (the whole process took about 5 business days) and to say fantastic would be an understatement. I didn't realize that I had build in responses to anticipate computer shutdowns. I kept trying and trying to get it to crash, but the computer has run 48 hours straight without fail! This punts the decision for me to buy a new computer down the road 2 years! I'd give them 11 stars if I could..Thank you! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/514f6997a318/assets/img/default_avatars/user_60_square.png" alt="Thomas R. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Thomas R.
3/25/2022

These guys are the real deal. They recovered my hard drive for half the price another place in mid town was charging me. It wasnt cheap but it was worth... read moreThese guys are the real deal. They recovered my hard drive for half the price another place in mid town was charging me. It wasnt cheap but it was worth it, Saved my life! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1569024000_209.jpg" alt="Will Williams Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Will Williams
9/21/2019

I took my iPhone 6 Plus with a motherboard completely damaged took it to other technicians that were specialist in motherboards and no one could’ve get my data recovered or... read moreI took my iPhone 6 Plus with a motherboard completely damaged took it to other technicians that were specialist in motherboards and no one could’ve get my data recovered or fix my phone to power back on these people of (Rossmann Repair Group) got the phone fully repaired and in perfect working order and also backed up all my data in to a new hard drive . I totally recommend this company they are very responsive responsible and very professional .. thank you Rossmann Repair Group 😊 read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2125.png" alt="Hector Nunez Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Hector Nunez
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My 2017 WD My Passport external hard drive wasn't functioning and made a beeping noise! We went to a nearby PC and data recovery store that couldn't recover the data... read moreMy 2017 WD My Passport external hard drive wasn't functioning and made a beeping noise! We went to a nearby PC and data recovery store that couldn't recover the data and they said it was too difficult and they had issues outsourcing because the task is too difficult!! I was in a panic because ONLY THAT HARD DRIVE HAVE MY UPCOMING SEASON PHOTOSHOOT (aka: I'm screwed at work because we need those photos for our FALL 21 campaigns, ads, social media, website - you cannot imagine!!!) So when I went to pick up my broken hard drive, I quietly (more like whispered to the guy in the front so he won't get in trouble naming a competitor) of who can fix this?The guy gave me one name and it was Rossman Group. I actually asked for more options just for backup but he firmly said Rossman Group.So we went to Chelsea and they immediately provided details of the diagnostics and I paid for the deposit. I followed up in a couple days and... I poured MY HEART OUT TO... SOMONE AT ROSSMAN (sorry I forgot your name). I was desperate and needed assurance that my LIFE's work is able to be recovered!! Of course, nothing is guaranteed but I'm thankful for the free 15 min therapy session with a staff.A few hours later, they told me that it's ready for pick up... I was like, "come again???!!!!" They were able to recover ALL DATA with a new shiny hard drive.THEY SAVED MY LIFE. NO AMOUNT OF PRAYING TO JESUS, BUDDHA, GHANDI, MOTHER THERESA CAN EXPRESS MY MOST SINCERE GRATITUDE TO ROSSMAN GROUP. THANK YOU, THANK YOU! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/ooMlAt_ZpnMoYbjhG9zXqQ/60s.jpg" alt="Cece C. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Cece C.
7/26/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I had an iPhone 8 that was totally dead, wouldn't recognize being plugged into a computer or power outlet. The biggest problem was that it hadn't been backed up in... read moreI had an iPhone 8 that was totally dead, wouldn't recognize being plugged into a computer or power outlet. The biggest problem was that it hadn't been backed up in a long time and there 5000+ photos and videos of our kids were potentially lost.I sent it in to RRG and got a call from Kevin (who was the tech who was actually going to be handling my repair). He was great, forthcoming with the plan, and very polite.Bottom line? Got my phone back with all the data still intact (apps, contacts, photos, videos, settings) working 100%, AND got a flash drive with the photos and videos on it.Thanks guys! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/514f6997a318/assets/img/default_avatars/user_60_square.png" alt="Chris S. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Chris S.
10/14/2019

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My (2018) Macbook pro's touchbar was not working, it would show the display but couldn't register touches. I initially contacted Apple and they quoted me $700 for the repair. I... read moreMy (2018) Macbook pro's touchbar was not working, it would show the display but couldn't register touches. I initially contacted Apple and they quoted me $700 for the repair. I brought it to Rossmann on a Saturday and the guy at the front desk opened it up and tried cleaning the touchbar cable for me and said if that fixed the problem, it would be free. It did not fix the problem and they gave me a quote of $300 and said it would take until around Wednesday. I had to leave town on Tuesday and they said they would be able to ship it to me once it was repaired. On Tuesday morning, I got an email saying the repair was complete and I was able to pick it up before I left. It has been around 3 weeks since and I've had no problems with the touchbar. Highly recommend! They saved me $400 and the employees were super friendly read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/XcJ87pWMAj6mGsyRGxsvaA/60s.jpg" alt="Shance L. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Shance L.
3/21/2021

I sent in an external hard drive that bricked on me. Its a drive I plug in once a year, dump phone videos, photos, and then back on the shelf... read moreI sent in an external hard drive that bricked on me. Its a drive I plug in once a year, dump phone videos, photos, and then back on the shelf til next year. This year I went to free up some space and found the drive wouldn't respond. It had the first 10 years of my daughter growing up and I was freaking out. I had almost accepted they were gone until a friend at work mentioned RRG. I crossed my fingers and sent in the drive, not expecting good news (or some astronomical fee that would force me to put a price on those memories). Instead I got a call a few days after mailing saying not only could they repair the drive, but for a fraction of the cost I was expecting. 10/10 would recommend to anyone needing any services they provide. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2200.png" alt="Jason Burzynski (Baker) Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Jason Burzynski (Baker)
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked... read moreMy USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no". I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data. Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCmmiBtHuxqXArv8gA5F1HFi2WrCzm571d2CCtEfiEk=s240-c-c0x00000000-cc-rp-mo-br100" alt="Christopher Waltham Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Christopher Waltham
12/17/2020

This is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply... read moreThis is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply and fried itself. I basically lost 6+ months of work and was devastated. I sent the drive Rossmann Repair and they managed to recover all of the data I lost, and sent it to me on a new 1tb external drive. Also important to note: when I sent the drive in the company was in the process of moving to a new store location. Because it took a couple weeks extra for them to get to my drive, they waived the cost of the 1tb external my data was copied onto which was SO nice of them. I am so incredibly thankful, and would highly suggest going through Rossmann Repair if you need an affordable alternative to something like Drive Savers. Again, thanks guys. You rock. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_1909.png" alt="Matt Nemecek Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Matt Nemecek
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Amazing technician, I believe the best in Apple repair in the country even better than Apple with the tools and facility they can get of course, Apple makes many problems... read moreAmazing technician, I believe the best in Apple repair in the country even better than Apple with the tools and facility they can get of course, Apple makes many problems for third party repair shops. I have learned a lot from his videos and from Jessa Jones at iPad Rehab in Rochester NY. I look forward in learning more from them all. Aside from being great technicians they are very honest which is a good relief from anyone that want's to get anything repaired. I look forward to visiting NYC one day and stopping by the shop and thank him in person. They have also fixed my laptop where I am writing this response on and gave me tips on my external hard drive which is now also up and working! read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCnhdasuidu1sHmDTKjY0G8-BOB3jVdAUoj6KA7u=s240-c-c0x00000000-cc-rp-mo-br100" alt="Tony Trilex Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Tony Trilex
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">For the sake of objectivity, my rating ONLY reflects the quality of the work as requested, however, be warned that the customer experience is a different story.I brought in an... read moreFor the sake of objectivity, my rating ONLY reflects the quality of the work as requested, however, be warned that the customer experience is a different story.I brought in an iPhone Pro Max that wouldn't power on. A common problem with a simple enough fix. This phone has sentimental value to me due to it being one of the first produced. It was a test unit used by Tim Cook himself and still carried his personal collection of over 250GB of traumatizingly nasty adult videos.The Apple Repair center REFUSED to even attempt a repair and offered only a replacement after much debating. OUT OF THE QUESTION, for obvious reasons. I'm well aware of the quality of Apple's products and know for a fact that dropping it into an industrial shredder is not enough to cause irreparable damage, as they claimed.Ordinarily, I would never bring an Apple product anywhere but an authorized repair center. I am strongly opposed to allowing untrained personnel to risk their lives fumbling around with the internals of such a device, and aside from that, they're unlikely to even be capable of comprehending the intricacies of the design. Without highly specialized tools and training, these amateurs pose a significant danger to not only themselves, but those around them, and to some extent, society as a whole. But I had to make a rare exception.Rossman repair group came recommended by some of the less scrupulous Apple fans I know, so that's where I went.Upon entry, as any discerning iPhone owner would, I looked around for the tell-tale signs of forced labor, underage workers, and a volatile undercurrent of resentment among the employees. Those are the marks of a shop owner that truly understands Apple's methods. Disappointingly, I found none.When they finally noticed my arrival, the desk worker pointed to my companions and said "we don't serve their kind here!" When I requested clarification, he replied "You can come in, but your droids will have to wait outside." I found this odd and somewhat discriminatory, and still to this day don't know how he was able to tell they were Android users. While I try to be tolerant and open minded, they are indeed lesser forms of life so I complied and sent them outside.I described my predicament and deposited the fragments of my phone on the desk. He took it to the back where his co-workers gathered and seemed to discuss it at length.I was elated when one of the staff informed me that they could fix it. I thanked Saint Eugene, patron Saint of tradesmanship and customer satisfaction for guiding me here.I watched as they initiated some sort of summoning ritual. They placed the remains of the phone in the center of a circle. Around the perimeter, a camera, a microphone, a Tesla Enthusiast newsletter, and one gallon of Amtech flux were placed, while members of the staff chanted incantations that seemed to imply that a certain person's manhood or lack thereof was dependent on their ability to complete the repair.It was then he appeared, as if he had been present the whole time. Lewis Rosmann himself approached my phone. Lifting the bottle of flux, he began pouring it on the fragmented components. Only the whites of his eyes were visible as they rolled back in his head. He began speaking in tongues as the flux continued to pour from the bottle, now running off the edge of the table.The smell of brimstone overwhelmed me as heat seemingly fueled by Hell fire issued forth from the nozzle of his Atten hot air rework station in his other hand. The flux had by then covered the entire shop floor as an impossible amount still poured from the container. The Mark of the Beast(SAMSUNG) appeared on his forehead. As he began cursing the name of Paul Daniels, the solder started to reflow and the pieces of the phone drew back together and became one.The shop turned silent, we were at that point ankle deep in flux. For a single instant, I saw a black cat, seemingly above it all, observing, as if he alone made the rules that dictate causality, the beginning and the end. Then..."Fan Spin!" There was a blinding flash as the phone's backlight suddenly illuminated. The cat was gone, flux was everywhere.As I regained my wits I asked him to repeat himself."Fan spin," Rosman said as he returned the iPhone, "that's all that matters."I examined the phone, and the fan was indeed spinning, very impressive considering that iPhones don't have fans.I confirmed the device was fully functional and that no data was lost, and asked how much I owed."$138 and your first born," he replied, which I gladly agreed to, because if you've ever gotten a quote from Apple you'd know that's quite a bargain!So, despite using unofficial, even unothodox tools and techniques, they were able to help me out, and perhaps they can help you too. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/5kWhn-DpPzr3CwzGs-Q_wQ/60s.jpg" alt="Andrew C. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Andrew C.
2/15/2022

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Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

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(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

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We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

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