Industry-Leading MacBook Repair

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (143 reviews)

Wait While We Check Your MacBook

Get a Fast Estimate for MacBook Repair

We’ll look at your Mac the moment you bring it in, and in many cases we can tell you the cost and time frame of repair while you wait. There is no diagnostic fee to look at your Macbook! If you have an issue like liquid damage, you most likely will have to leave it as these issues are too complicated to provide an instant estimate on.

Get Started

receive a free macbook repair estimate in Austin

Located in Austin? Bring Your MacBook To Us!

While we do a large amount of business through our mail-in-repair services. We love helping customers locally in Austin with all their macbook repair problems. Bring it in to us and we'll give you an on the spot estimate and peace of mind that we can fix your problem.

Find Us Locally

Common Macbook Issues

Liquid spill damage

Keys or trackpad not working

Not turning on

Running slow

Bad logic board

Cracked screen

Honest Service

Our shop is based on honest business practices. Read more about our values here.

All Other Issues

The above is what we see most. Based on years of experience and know-how, we will be able to fix your MacBook regardless of the issue.

Large Inventory

Due to our large inventory of MacBook parts, you won’t have to wait long to get your machine back. Many times, repair shops will have to order the parts, which delays your repair. This is not the case with Rossmann Repair Group. We carry parts, so you don’t have to wait.

Fair Price

Compared to other established repair centers, our prices are anywhere from 10%-40% cheaper. And compared to Apple? Fuhgeddaboudit! Read about our pricing philosophy here.

Learn More About Specific Problems

Top Reasons To Have Your Repairs Done By Us

We stock our parts, so that means that you save time.

Our pricing is fair.

We use grade A+ parts.

We can repair motherboard component level issues.

Love From Our Customers

My client went to a Genius bar and was told he needed a new logic board and it was going to be about 800 dollars. I sent it to Rossmann... read moreMy client went to a Genius bar and was told he needed a new logic board and it was going to be about 800 dollars. I sent it to Rossmann and they got it fixed for almost a quarter of the Genius Bar price and on top of that my client's data was saved as they were able to repair the board. They did a fantastic job. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1516492800_788.jpg" alt="Jeffrey Wheeler Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Jeffrey Wheeler
1/21/2018

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I haven't really had great experiences with the Apple store Genius Bar, even with AppleCare. Usually they just replace my device with a refurbished one and wipe my data. I've... read moreI haven't really had great experiences with the Apple store Genius Bar, even with AppleCare. Usually they just replace my device with a refurbished one and wipe my data. I've been watching these guys on YouTube for a couple of years so I felt like they knew what they were doing and honestly were leagues beyond most Apple repair places. They were able to fix a logic board power issue, they did it in three days, even over a holiday weekend, and they did it for less than the estimate quoted, and the machine is like new - and all of my data is intact, something the Apple store can't promise. I don't honestly understand why anyone would bother going anywhere else for a MacBook Pro repair. These guys 100% are some of the best. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/uDwGpmZ6WI__Ex15_XN1nA/60s.jpg" alt="Matthew R. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Matthew R.
7/07/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. I powered it up and a little research led me to guess... read moreI stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. I powered it up and a little research led me to guess that the hard drive was dead or not being seen. So I sent a note with that assumption to Rossman Repair Group. They said it could be the hard drive or it could be the drive cable which is a known issue with this model - $100 to repair if that's what it is. I gambled and paid $13 to ship it. For retail customers, Rossman will diagnose, outline the problem, and provide an estimate for free. They confirmed it was the cable and they needed the OS password to further test the operating system to make sure that it boots (loads to your desktop). I did not have the password so I asked if they could use the password reset? They replied "We wouldn't be able to reset the password, but we can wipe it and reinstall a new OS with a new password if you'd like. The hard drive cable is indeed bad on this device, with a new cable the hard drive does show up."I got it back (free return shipping), since the hard drive now shows up I was able to reset the PW and it looks to be running perfectly! Total repair cost $113. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/514f6997a318/assets/img/default_avatars/user_60_square.png" alt="Scott J. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Scott J.
3/18/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Place was great! I went in with a clearly injured Mac Book and they told me point blank it wasnt worth fixing, the Mac was opened and diagnosed properly. ... read morePlace was great! I went in with a clearly injured Mac Book and they told me point blank it wasnt worth fixing, the Mac was opened and diagnosed properly. I recieved my Mac more in tact than when I took itin. 10 minutes was how long I waited to get my answer. I also wasn't charged a diagnosis fee. This was my 2nd opinion. The first place said i need to pay $130 just for them to look at it. Well worth my 30 minute drive into Manhattan. Thanks!!! read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCkGEAvhdnlQxOWFvwGBOMHNZ4ZVSqHQqREUcsjMXQ=s240-c-c0x00000000-cc-rp-mo-br100" alt="Fatima A Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Fatima A
12/17/2020

Visited old location in February 2020. I thought I had a complicated issue with an iPhone, and a need to move gigs of data from it. It turned... read moreVisited old location in February 2020. I thought I had a complicated issue with an iPhone, and a need to move gigs of data from it. It turned out I was wrong. The friendly staff at Rossman Repair Group were understanding and kind in their handling of my problem, which had a very simple solution Never once was I lead towards spending unnecessary money on data recovery. Different approaches to my need were presented and explained, all with a patient demeanor and an energizing confidence. I deeply appreciate the staff at Rossman. I fully expected (and was willing) to spend a chunk of money at their business, but was gently guided to a solution that saved me hard earned money, and helped me save my data. Honest, top notch service! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_1942.png" alt="Josh Jones Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Josh Jones
12/17/2020

This is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply... read moreThis is literally the first review I've ever written, and these guys absolutely deserve it. I had a hard drive fail after it was connected to a bad power supply and fried itself. I basically lost 6+ months of work and was devastated. I sent the drive Rossmann Repair and they managed to recover all of the data I lost, and sent it to me on a new 1tb external drive. Also important to note: when I sent the drive in the company was in the process of moving to a new store location. Because it took a couple weeks extra for them to get to my drive, they waived the cost of the 1tb external my data was copied onto which was SO nice of them. I am so incredibly thankful, and would highly suggest going through Rossmann Repair if you need an affordable alternative to something like Drive Savers. Again, thanks guys. You rock. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_1909.png" alt="Matt Nemecek Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Matt Nemecek
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I used Rossmann Repair Group as a mail-in customer in the past. They are the best of the best. They are honest and incredibly skilled. I had some hard to... read moreI used Rossmann Repair Group as a mail-in customer in the past. They are the best of the best. They are honest and incredibly skilled. I had some hard to replace videos on a MacBook that went bad and they got in there and managed to get my data back. Saved me a few weeks of edits and the prices are reasonable - its not the cheapest but its clear that the quality of the work being done. I hope that Rossmann Repair Group can expand into more lines of repair - I'd love for Rossmann Repair Group to end up being the place to bring anything worth saving with an electric cord or a power brick. Rossmann Repair Group also has free sessions where you can bring anything in and they will help you repair, solder, reflow and diagnose anything you can carry in. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/yoHqAcEtto3OFp_UWlG0fQ/60s.jpg" alt="Mick R. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Mick R.
12/13/2022

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">These guys are LEGIT! Don't waste your time with anyone else. I had water damage in a newer iphone and had YEARS of pics which were not backed up. I... read moreThese guys are LEGIT! Don't waste your time with anyone else. I had water damage in a newer iphone and had YEARS of pics which were not backed up. I was given a cost and time estimate reflective of what was on their website. Their service exceeded the high-points of both estimates. It was definitely not a drop-in the bucket cost, but worth the service. I was notified 24 hours later that my data recovery was complete. Unfortunately, my phone was not repairable but that didn't matter much to me anyway. Great service with these guys and glad to find them locally as well. If you're not in NYC- they will coordinate with you. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a/AEdFTp6-pmGbh6tbGJam1GB9wUkl-2RvYGWJBdymU6Oo=s240-c-c0x00000000-cc-rp-mo-br100" alt="Marlene Leekang Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Marlene Leekang
12/17/2021

I took my iPhone 6 Plus with a motherboard completely damaged took it to other technicians that were specialist in motherboards and no one could’ve get my data recovered or... read moreI took my iPhone 6 Plus with a motherboard completely damaged took it to other technicians that were specialist in motherboards and no one could’ve get my data recovered or fix my phone to power back on these people of (Rossmann Repair Group) got the phone fully repaired and in perfect working order and also backed up all my data in to a new hard drive . I totally recommend this company they are very responsive responsible and very professional .. thank you Rossmann Repair Group 😊 read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2125.png" alt="Hector Nunez Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Hector Nunez
12/17/2021

I would give this place and service 10 stars if I could. I spilled the smallest amount of water on my 2015 Macbook Air space bar (the size of a... read moreI would give this place and service 10 stars if I could. I spilled the smallest amount of water on my 2015 Macbook Air space bar (the size of a quarter). It was in perfect condition before that. The computer bugged out and shut down. I went to the Apple Genius Bar to get it looked at and hopefully fixed. Though friendly, they did nothing to actually help and just told me that I didn't get water on the hard drive, but since it wasn't turning on, I needed to buy a new laptop - never again will I go there. A friend I was complaining to suggested Rossman Group, which I wasn't far from so I thought it was worth a trip - and it certainly was! I regret not getting the service guy's name, but he assessed the issue and told me I only needed to replace the track pad cable ($75 + tax), while teaching me some things about hardware along the way (i.e. rice does nothing for liquid damage, Macbook Air's after 2017 are garbage, the screw driver to open your computer safely is a WHIA Pentable 4, etc). I've never been so thrilled to spend $75 before - vs. the $1,100 Apple tried to get me out of me for a new machine. My computer was saved and works perfectly as it should. Could not be more grateful - a miracle on First Avenue! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1571616000_180.jpg" alt="Lauren Nobile Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Lauren Nobile
10/21/2019

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">If I could give them more than 5 stars, I would. The Apple Genius wanted twice the price and 10 weeks to fix my Macbook Pro. Rossman received... read moreIf I could give them more than 5 stars, I would. The Apple Genius wanted twice the price and 10 weeks to fix my Macbook Pro. Rossman received it on a Thursday, repaired and shipped it back out next day. I happily paid a nominal expediting fee for a quick turn. It arrived back to me very well packaged, clean as a whistle, and working flawlessly. EXCELLENT! read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a/AEdFTp7SRAmI2j7awxcFTCI2GcUqxngF1Dq4tmMDPUnx=s240-c-c0x00000000-cc-rp-mo-br100" alt="Brian Stinson Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Brian Stinson
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">If I could give this place 10 stars I would. Long story short my wife's macbook pro wouldn't see hard drive. Upon startup all we saw was a blinking file... read moreIf I could give this place 10 stars I would. Long story short my wife's macbook pro wouldn't see hard drive. Upon startup all we saw was a blinking file with a question mark. Called apple and made appointment with "genius" bar. They said that hard drive was dead and to take it to a micro center or similar store to try and get my wife's pics and videos (which she NEVER backed up) off of the dead drive. My wife was in tears now because it wasn't even a definite that she could recover them. Pricing for this according to numerous data recovery shops was 500-1500 and like I said it wasn't definite they could get the data. Well went on yelp and saw Rossman repair group which was a 40 minute drive and had 4.5 stars on yelp. Their pricing was tiered according to what had to be done to get the data and started at around 200 bucks so I figured I'd take a ride into the city with the wifey and hope for the best. Upon walking into this little shop a nice young lady asked to see the computer. She started started it up, saw the blinking file and handed it to a gentleman sitting at a work desk right next to her. The guy says might be a cable issue they're known to go bad in these computers. He then opened the computer, hooked up his hard drive and it still didn't work. Cable is bad and NOT HARD DRIVE!!!! Give us about 20 minutes we have these in stock and it will cost 100 bucks plus tax!!!!! OMG THANK YOU SO MUCH !!! went for a nice little dinner right on next block at this great little pizzeria/restaurant while we waited. Got the wifey a nice glass of wine and picked computer up 45 minutes later. THESE GUYS ARE THE BEST !!!! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/BZ5knJOLwXf3QKrcaXU09A/60s.jpg" alt="Glen L. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Glen L.
11/25/2019

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I like his YouTube channel, sent my iPad in for screen repair, and am very happy with his repair service. My only complaint is the USPS delivery who has started... read moreI like his YouTube channel, sent my iPad in for screen repair, and am very happy with his repair service. My only complaint is the USPS delivery who has started leaving boxes at the curb by my driveway. As an Amazon seller I have shifted to UPS, a little more expensive but better delivery drivers. The Stamps.com rate is better than I could get going direct with UPS, but price vs USPS is lower when shipping East Coast, to East Coast, it is a little more on West Coast. Rossmann is 5 star. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/514f6997a318/assets/img/default_avatars/user_60_square.png" alt="Harry S. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Harry S.
4/27/2022

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">These guys deserve TEN stars. My mother's Mac Air died on a vacation to NYC. Well, we thought it died. Her bag was lost at JFK and the charger was... read moreThese guys deserve TEN stars. My mother's Mac Air died on a vacation to NYC. Well, we thought it died. Her bag was lost at JFK and the charger was packed (dumb, yes, but there was a major snowstorm and she slept not at all waiting to find out whether or not her flight was canceled). She had important files not backed up. Yes, dumb. But she's 78 and a lawyer 52 years. A lawyer with secretaries who used to do all that stuff. And she is not computer-savvy beyond the bare minimum needed to email and compose documents. She bought a charger at UES Apple (the one on Madison in the 70s). The computer would not charge above 1%. My friend in IT recommended this place. He says it is the ONLY place other than Apple he will allow to touch his many devices, as an Apple consumer since the 1980s. I called Rossman at noon, from the March For Our Lives, and they said they would take a look at it. But before that, I emailed. Sure enough, there was an email back to my mother (she didn't see it). I told them my friend thought the port was corroded and that might be why it would not (the light) turn green or orange. So I trek back to the UES from the UWS to retrieve the computer. Trains a mess. Two hours later I arrived at Rossman and found three others waiting in the tiny store. It's not that small but typical for the area, narrow storefront and a deep space with workspace in the rear. The man took the computer and then charged with his own charger. Voila! All that stress and it turns out the computer is FINE but that Apple sold us a defective charger. Mom never tested it in the store, having no reason to believe Apple would sell a lemon. (Yuk yuk.) The man (whose name I wish I had asked for as we hung out over an hour) transferred her hard drive onto a little metal thing for 40 bucks. Also, Mom's machine is in very good shape, though she needs a new battery at some point. He does not recommend that she buys a new Air, which she was prepared to do. Otherwise, her device is healthy. Quite remarkable for a 2012 that gets heavy usage. Even at work, she uses her Air not a desktop at the firm. We then talked a lot about old vs new Airs and MacBook Pros. My Pro is from 2015, November. He says NEVER to get rid of this device, just to fix it when it gets old, and that the new MacBook Pros suck. He even expects a class action suit to arise as a result of the hybrid of solid state and movable parts. The new Airs are also not great. If they die and you haven't backed anything up, you are screwed. There is NO WAY to retrieve files without making the machine functional. That's because there is no removable hard drive. He's not impressed with the new products and says the best Pro eve made is the one I own (a gift from a dear friend who knew my 2011 MacBook Pro was on last legs). I am a customer for life and when my 2015 Pro begins to age, I'm taking it here. They also sell refurbished Mac Air/Pro and I would trust anything they had fixed and deemed fit to sell. Everyone is so nice. A lot of people came in and the Saturday hours were 12 to 4. A frazzled young woman came in at 4:10 pm and asked if they were closed. "Yes and no," my repairman told her. I love this place and encourage all Apple people to patronize them. The juice place down the street is quite good (a few doors down) and the prices lower than Juice Press and the like (except for the Acai bowls). But they don't have real milk. Just that soy/almond garbage. It's not far from Veselka and the Immigrant Bar. And St. Marks. THANK YOU, ROSSMAN! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/dQXIseQEIYIJE1HJI9HZdw/60s.jpg" alt="Victoria O. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Victoria O.
3/25/2018

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I walked in with my dead Macbook Pro Tuesday (randomly wouldn't turn on or charge) and Louis and his team were so helpful! At first they opened it up and... read moreI walked in with my dead Macbook Pro Tuesday (randomly wouldn't turn on or charge) and Louis and his team were so helpful! At first they opened it up and said that the logic board needed to be replaced but were willing to see if the current one could be salvaged first. I left and came back and in an hour my Macbook was good as new!!!! Apple told me it would be better to just buy a whole new Macbook, so glad I came here first! Highly recommend for all your Apple repair needs. read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/514f6997a318/assets/img/default_avatars/user_60_square.png" alt="Lay E. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Lay E.
7/12/2018

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

Mail-In Repair Service

Call or Visit Us

(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

Email, Call, Live Chat or Walk Into Our Store. We Want to Hear From You!

"*" indicates required fields

We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

Free Estimate For Repair