These guys are tech ninjas with integrity. Exceptional service and professionalism from the moment I set foot in their shop. Apple said they couldn't diagnose my issue unless my machine... read moreThese guys are tech ninjas with integrity. Exceptional service and professionalism from the moment I set foot in their shop. Apple said they couldn't diagnose my issue unless my machine was sent off site and I should be prepared for at least 700$ in charges. Rossmann team on the other hand diagnosed and offered fairly priced solutions while I waited. Was blown away by the attentiveness, patience, sincerity and brilliance of their team. Didn't think service like this could be found anymore so had to leave this comment. read less

Excellent service! Even though I didn't get my computer repaired they were very knowledgeable about the issue and what it took to repair it. Would recommend to anyone needing their... read moreExcellent service! Even though I didn't get my computer repaired they were very knowledgeable about the issue and what it took to repair it. Would recommend to anyone needing their computer fixed up. read less

Had a liquid spilled macbook pro. Apple store gave a quote for $1100, which was the price I paid to buy the mac in first place. I was using my... read moreHad a liquid spilled macbook pro. Apple store gave a quote for $1100, which was the price I paid to buy the mac in first place. I was using my laptop by connecting a external keyboard for a long time. Found Rossmann videos on youtube, mailed in my laptop and week and a half later, my build in keyboard works just fine. Rossmann charged me a $175. Thank you! read less

I had a broken MacBook Pro "Core i5" 2.5 13" Mid-2012 (2.5 GHz Core i5 (i5-3210M)) laptop and needed a quote for potential repair via their mail-in service.Rossmann group immediately... read moreI had a broken MacBook Pro "Core i5" 2.5 13" Mid-2012 (2.5 GHz Core i5 (i5-3210M)) laptop and needed a quote for potential repair via their mail-in service.Rossmann group immediately responded to my customer support email, and provided a thorough run-down of the common issues with this specific make/model and provided a reasonably and fair quote to fix.Very impressed with their pre-sale customer support, and pricing. I recommend you consider giving this company a go! read less

Haven't personally gotten anything repaired from him, but he is nothing but knowledgable and cares about his customers from what I can tell. Screw Apple, go to him if you... read moreHaven't personally gotten anything repaired from him, but he is nothing but knowledgable and cares about his customers from what I can tell. Screw Apple, go to him if you need your mac repaired. read less

2 months into a big coffee spill repair and my 2014 MacBook is running strong. Again, very pleased with the quality of service I received on a liquid damage mail... read more2 months into a big coffee spill repair and my 2014 MacBook is running strong. Again, very pleased with the quality of service I received on a liquid damage mail in repair. They ultra sonic cleaned my board and determined no further action was needed. Amazingly affordable repair vs the alternative. read less

Went to Apple store twice when my 7 year old MacBook Pro wasn’t working and the only Genius thing they did was send me here. These guys were great. Fast,... read moreWent to Apple store twice when my 7 year old MacBook Pro wasn’t working and the only Genius thing they did was send me here. These guys were great. Fast, friendly and honest. They identified the problem quickly and told me how to fix it for $20. They saved me from spending $2k on a new one. I won’t go anywhere else. read less

Another satisfied costumer!!! I had a Mac book Pro that needed to be put back together after i tried to replace the keyboard, didn't know that it had 50 micro... read moreAnother satisfied costumer!!! I had a Mac book Pro that needed to be put back together after i tried to replace the keyboard, didn't know that it had 50 micro screws holding the darn thing. Rossmann team where able to put it all back and had the laptop back in a matter of no time. Will recomend any one that has Mac products to trust Rossmann Repair Group to tackle any job at a fair price. read less

I spilled liquid on my laptop a few months ago and thought I was completely out and had to buy a new Macbook. My husband showed me their YouTube channel... read moreI spilled liquid on my laptop a few months ago and thought I was completely out and had to buy a new Macbook. My husband showed me their YouTube channel and I was shocked. We sent my laptop in, they couldn't repair a part and had to replace it completely but they fixed my laptop 100% and it's working as if it was asleep for a few months. I am SHOCKED because I thought I would have to spend $$$$ on a new laptop which I don't have the money for. SO GLAD I found the Rossmann Group and for their quick service and how quickly my laptop was mailed back to me. 5 stars for sure! read less

I spilled liquid on my laptop a few months ago and thought I was completely out and had to buy a new Macbook. My husband showed me their YouTube channel... read moreI spilled liquid on my laptop a few months ago and thought I was completely out and had to buy a new Macbook. My husband showed me their YouTube channel and I was shocked. We sent my laptop in, they couldn't repair a part and had to replace it completely but they fixed my laptop 100% and it's working as if it was asleep for a few months. I am SHOCKED because I thought I would have to spend $$$$ on a new laptop which I don't have the money for. SO GLAD I found the Rossmann Group and for their quick service and how quickly my laptop was mailed back to me. 5 stars for sure! read less

I need a new battery for my 2011 Mac book pro and they do it very fast, the best option!

I had a MacBook Air which was dead because of logic board failure, I took it to apple store only to realize that it would take minimum 500$ to repair... read moreI had a MacBook Air which was dead because of logic board failure, I took it to apple store only to realize that it would take minimum 500$ to repair excluding tax and labor. I was horrified and found Rossman by god's grace on youtube. I sent my laptop and got it repaired with a fair price. read less

I took my computer to Apple after it broke for apparently no reason. It just stopped working one day as I was typing, mid sentence. There had never been a... read moreI took my computer to Apple after it broke for apparently no reason. It just stopped working one day as I was typing, mid sentence. There had never been a spill or true water damage. At the worst, maybe I had used it outside in foggy weather a few times. I took it to Apple and they said that “according to a red sticker indicator” that it fell under liquid damage. And that there was a small part inside the computer that appeared to be liquid damage. Sounds like a scam. I tried to argue it but they were like a brick wall, and quoted my $700 to have it fixed. I brought my computer to Rossmann and they quoted me half of what Apple had quoted me, because I told them that Apple had said it was liquid damage. Then, after they looked inside and cleaned the computer and changed a few things, they decided that it was not liquid damage, and fixed the computer for FREE. Needless to say, ROSSMANN is amazing and I will never go to a Apple for a computer problem again because it is a huge scam and a ripoff!! “Genius Bar” at Apple, give me a break. Those employees are trained to rip off naive, unknowing customers! read less

Als Computerservice in München sehen wir uns oft die Videos auf dem Youtube-Chanel an und wir können nur sagen, da sind absolute Profis am Werk! Bewertungen von 4,8 bei der... read moreAls Computerservice in München sehen wir uns oft die Videos auf dem Youtube-Chanel an und wir können nur sagen, da sind absolute Profis am Werk! Bewertungen von 4,8 bei der Masse von Kunden sind eher selten. Danke Louis Rossmann und immer weiter machen. Ein paar Deppen gibt es immer und überall und natürlich Neider, aber da stehen wir drüber. read less

I heard Louis repaired Biggie Smalls MacBook before he died.