Brough a macbook air with spilled wine on the keyboard damage. It took motherboard replacement. Everything was done as promised, computer works fine since a year ago when repair was... read moreBrough a macbook air with spilled wine on the keyboard damage. It took motherboard replacement. Everything was done as promised, computer works fine since a year ago when repair was made. I recommend this repair shop to all my friends. read less

Good ethical service for computer board repair, specializes in rotten apples.

Simply the best. Don't be deterred by the modest storefront. They quickly fixed the unfix that (large corporation) inflicted upon my laptop. They... read moreSimply the best. Don't be deterred by the modest storefront. They quickly fixed the unfix that (large corporation) inflicted upon my laptop. They have diagnosed weird chip faults, ages-old bad solder joints, etc. And they warranty their work. My MacBook wears its repair sticker with pride to this day. read less

Went to a place by my house in White Plains, NY only to find out they were trying to rip me off. I called Rossman group and they told me... read moreWent to a place by my house in White Plains, NY only to find out they were trying to rip me off. I called Rossman group and they told me they had the part to my computer unlike the first place I went to. I brought my Macbook Air to Rossman Group and my cracks LCD was diagnosed immediately.They explained to me in detail what was wrong and allowed me to make the decision on what i wanted to do (unlike the other venue which tried to coerce me). The staff at Rossman told me the tech was not currently there but my computer would be ready in the morning. I received my computer back with in 24 hours. The service provided by Rossman and its staff was excellent. read less

I didn't need any computer repairs but needed some micro soldering done. I didn't have the necessary tools at home and was willing to pay for the work to be... read moreI didn't need any computer repairs but needed some micro soldering done. I didn't have the necessary tools at home and was willing to pay for the work to be done. I was allowed to use a station to do the work I needed, I hear that the prices at the Rossman Group are very reasonable. I would highly recommend them for computer repair read less

Now I know why you are having these many stars :)Preface : A day before Christmas, unfortunately I spilled hot tea on my macbook pro and the panic started. Having... read moreNow I know why you are having these many stars :)Preface : A day before Christmas, unfortunately I spilled hot tea on my macbook pro and the panic started. Having a complete newbee to apple damage, I ended up at Apple Care where I got an estimate of 1200 bucks. It was sufficient to make me faint.I lost complete hopes and felt like stranded. I searched a lot on google and found multiple sites where they claimed that they will repair it in days time. But somehow reading all stars for Rossmann, I decided to go there. All the vacations and the workload they had, it took a while to get the laptop back as it was on day 1 but they nailed Apple Care in all ways.Service : Just as heard, got it repaired in exact timeframe as it was committed (couple of days in advance actually). Amazing service and clear communication on everything. I was told to call after 3 weeks (vacations and work load as mentioned) so I decided not to call in between and they themselves called me before that time.Quality : Seems just like day 1 when I first saw my laptop.Price : I had to pay only 40% of what I was told at Apple Care.. Nailed it completely.Advise : Don't be idiot like me to spill on the liquid on your laptop. If you somehow achieve to be an idiot, land up here.Recommended for sure 🙂 read less

Take your Mac elsewhere and you'll be sorry.

These guys are the BEST...capable, honest, fast and the best prices in NYC! I spilled Diet Coke all over my Macbook Air keyboard and thought that was the kiss of... read moreThese guys are the BEST...capable, honest, fast and the best prices in NYC! I spilled Diet Coke all over my Macbook Air keyboard and thought that was the kiss of death. They were able to repair it and replace all of the damaged parts for less than 1/5 the price that Apple or one of the other "Official Apple Repair Centers" was going to charge. They have another customer for life read less

Had a liquid spilled macbook pro. Apple store gave a quote for $1100, which was the price I paid to buy the mac in first place. I was using my... read moreHad a liquid spilled macbook pro. Apple store gave a quote for $1100, which was the price I paid to buy the mac in first place. I was using my laptop by connecting a external keyboard for a long time. Found Rossmann videos on youtube, mailed in my laptop and week and a half later, my build in keyboard works just fine. Rossmann charged me a $175. Thank you! read less

I came across this business on YouTube while trying to figure out the issue with my MacBook. I mailed my MacBook Air for repair and I was quoted $200-450 (If... read moreI came across this business on YouTube while trying to figure out the issue with my MacBook. I mailed my MacBook Air for repair and I was quoted $200-450 (If I recall correctly) and the actual repair was only $100. Of course each case would be different, but a bill lower than the estimate is always a nice surprise. The Apple Store wanted over $600 to repair the board and Rossman Group repaired this for $100.If you need any MacBook repairs I highly recommend you mail in your MacBook today!10/10 read less

After some confusion around parts that needed to be replaced the team at Rossmann Repair Group did an outstanding job of repairing and returning my MacBook Pro.  The only thing... read moreAfter some confusion around parts that needed to be replaced the team at Rossmann Repair Group did an outstanding job of repairing and returning my MacBook Pro.  The only thing that I would change is using stickers that are hard to remove and don't leave a residue on the computer - don't want to scratch the aluminum on the MacBook Pro!  Great Job!  Will use again! read less

I mailed my MacBook air in after running across Rossmann group videos on youtube. It had been sitting collecting dust after getting a $425 estimate from the genius place. They... read moreI mailed my MacBook air in after running across Rossmann group videos on youtube. It had been sitting collecting dust after getting a $425 estimate from the genius place. They repaired and returned it for a little over half that. Great service and communication the whole way. Thank You! read less

I had the pleasure of visiting the Rossmann Repair Group in NYC one day almost two years ago as friends of mine needed an evaluation of a broken Macbook Pro,... read moreI had the pleasure of visiting the Rossmann Repair Group in NYC one day almost two years ago as friends of mine needed an evaluation of a broken Macbook Pro, a bad hard drive and possible data transfer. Louis Rossmann greeted us immediately and was very friendly and patient. He told us exactly what the problem was and said that the Macbook Pro was beyond repair due to bad GPU connections. In fact he saw this as soon as he turned it on, he could detect very faint lines on the screen which indicated this issue. He was very honest about this, he said that some places would get it to work for a while by heating it up and charging a few hundred dollars, but that the repair would not last long and it would certainly fail again.My friend asked him if he could transfer the data from the Macbook to a Mac Mini so it would work like the Macbook. He said he could and it would take a couple of days. We returned a few days later to pick everything up. The cost was very reasonable and my friends were very satisfied with the service. He gave the bad HD back to us, said it would require sending to a recovery center. Just honest. No ripoffs.In this tech repair industry, dishonesty is very common since tech people know the average person has no clue about any of this technology and there is almost no chance they would know if they are being fooled or how much the repair is really worth. I know this well since I also do computer and electronics repair and support myself and I know how easy it would be to fool customers left and right! I don't do this and I highly appreciate other tech experts who aren't tempted to profit from people's trust and innocence!So in summary, if you don't want to get ripped of and lied to, and are looking for a highly competent reliable technician, make sure you go here with your Mac equipment. If you like, you can stop by an Apple Genius bar first for a good laugh, while they give you the wrong diagnosis, quote you an insanely high repair price, and try to convince you to buy a whole new unit.Finally, if you want to be amazed, look for Louis Rossmann on YouTube and watch some of his videos where he shows exactly how he repairs the "unrepairable" and inspires many others to do their own repairs, start their own repair businesses and with his tireless entrepreneurial positive attitude even motivates disillusioned young students to not give up on school and go to college! (In fact one student said he was about to give up on education but after watching Louis on YouTube he made the decision to enter Med school! Now that's remarkable!)Louis is such a great guy, that in some cases where the issue is very minor, like a bad cable, he even does the repair for no charge! Try to find anybody who is willing to do anything for no charge these days! (The Genius bar would certainly tell you that your unit has been water damaged, when it wasn't, (maybe was in a humid room which would turn the water indicators red!) and quote you $1000 for a repair that would cost them $7 for the cable)Louis Rossmann is a hero, one of those rare individuals who make positive contributions to individuals and society every single day. I am pretty sure that anybody who gives him a bad review probably either is part of Apple, or considers Apple to be some kind of religious deity. read less

Very friendly and intuitive.I went in to see if I could repair my friend's water damaged Macbook and if they couldn't fix it, I didn't have to pay anything thing.... read moreVery friendly and intuitive.I went in to see if I could repair my friend's water damaged Macbook and if they couldn't fix it, I didn't have to pay anything thing. Unfortunately, it was unsalvageable, and they held true to their word. I didn't have to pay a penny for it.Despite being unable to fix an expensive laptop that I was hoping to see come alive again, I am greatly impressed by the great customer service. The gentleman at the counter helped me quickly diagnose what the issues were, what parts were damages by the water, what had corrosion, etc.If I ever somehow end up owning a MacBook myself, I will definitely be coming to these guys should it fail on me.Keep up the good work read less

My logic board needed repair on my Mac Book Pro. They repaired the problem and I haven't had a problem with it since. Fast repair and shipping! Only complaints is... read moreMy logic board needed repair on my Mac Book Pro. They repaired the problem and I haven't had a problem with it since. Fast repair and shipping! Only complaints is that when I received it back it was a little dirty and was missing a screw from the back, but they quickly sent me a new screw..Over all I would highly recommend them if you want good service and a cheaper repair cost then the normal. read less