Andrew Hansen
"Sent my hdd for data recovery, process was simple and I was able to pre-authorize an amount. They worked on my drive within 2 days of receiving it and..."
VERIFIED
4.9★ · 1,837+ reviews on Google
Don't Panic. We Recover Data From Dead Drives.
Data recovery performed in-house at our Austin lab. No middleman markup. See what to look for in a hard drive recovery service.
Stop powering your drive. Failing read heads wear further with every retry and can score the platters. Ship directly to the engineers running PC-3000 systems and a laminar flow clean bench in our Austin facility. Free estimate, no evaluation fees, no data = no charge.
Founded by Louis Rossmann.
- 4.9 / 5 on Google
- Since 2008
- All 50 states
- No data, no charge
Since 2008
Established
As Featured In
What's wrong with your drive?
Pick the symptom. We'll tell you what's happening.
A clicking drive is not the same failure as a drive that won't power on. The right answer starts with the right diagnosis.
Clicking, Grinding, or Ticking
Physical damage. Do not power on.
Beeping Sounds
On an external drive, usually not enough power.
Not Detected
Firmware, board, or USB bridge fault.
Water or Fire Damage
Liquid or extreme heat. Keep dry.
Accidentally Deleted
Formatted or deleted. Stop using immediately.
Won't Power On
Drives we recover
- Seagate
- Western Digital
- Samsung
- Toshiba
- Crucial
- SanDisk
- Intel
- Kingston
- HGST
By the numbers
2008
Year founded
$0
Diagnostic fees
4.9★
1,837+ Google reviews
Services
Published pricing
Five tiers, published before you ship.
No diagnostic fees. No evaluation fees. Every tier is on our site before you ever call.
Standard Hard Drive Recovery
$100–$2,000
5 published tiers
View tier detail
SSD Recovery (SATA)
$200–$1,500
5 published tiers
View tier detail
NVMe SSD Recovery
$200–$2,500
5 published tiers
View tier detail
iPhone Recovery
$500–$750
2 tiers by model
View tier detail
Sealed helium drives are on their own price list, $200–$5,000+. When a head swap or platter repair opens one, we refill it with helium. That adds $400–$800, and the donor has to be an exact match. Helium drive prices
Quick start
Common myths
The biggest myth on what makes data recovery so expensive.
Cleanrooms sell well because they look expensive on a website. We document why the cleanroom-class theater is largely irrelevant for head-swap recovery.
How we recover your drive
Five layers. Every recovery touches every one.
Data recovery is not one job; it's a stack. From the physical platters to the files you care about, every layer can fail independently.
- Photos, documents, databases, projects. The layer that matters.
- NTFS / APFS / HFS+ / ext4. Where partitions and directory trees live.
- Remaps logical sectors to physical locations. If the translator corrupts, the drive appears as 0 bytes.
- Reads and writes the platter. If heads fail, the drive clicks.
- Platters, heads, and spindle motor. The mechanical layer that holds the magnetic bits.
Inside our Austin lab
Our Lead Technician, Chris
Consistent methods. Consistent outcomes.
See full process01
Intake
Tell us what happened; we outline safe next steps.
02
Evaluation
Non-destructive diagnostics with clear findings.
03
Recovery
Board-level work and imaging with validated tooling.
04
Verification
File system checks and sample data confirmation.
Common questions
Seven answers you'll want before you ship.
How much does data recovery cost?
Standard hard drive recovery has five published tiers, from $100–$2,000. A simple data copy from a working drive is $100, firmware repair is $600–$900, and a head swap is $1,200–$1,500 plus donor parts. SSD recovery ranges $200–$1,500. No diagnostic fees, no evaluation fees, no hidden parts surcharges. You get a firm quote after free evaluation before any paid work starts. Every tier is published on our pricing page.
What happens if you can't recover my data?
There's no recovery fee. We work on a no-data, no-fee guarantee. If we can't recover usable files from your drive, you don't owe anything for the recovery work. No diagnostic fees, no evaluation fees, no attempt charges. You only pay when we return recovered data. The only cost on a failed recovery is return shipping if you want your original media back. We don't count cached thumbnails or system temp files as a successful recovery; we recover the data you sent the drive in for, or you don't pay.
Are your Google reviews real?
We have 4.9 stars across 1,837+ Google reviews. Click any reviewer's name on our Google Business Profile and you'll see their other reviews, so you can check they're a real person.
Do you outsource recovery work to other labs?
No. Every drive ships to our lab at 2410 San Antonio Street in Austin, TX, and we do every recovery there. Single location, no franchises, no subcontracting. Some companies list city addresses that route to a call center. We list one address because we have one lab. Call (512) 212-9111 & you'll reach the shop directly.
Will your technicians look at my personal files?
No. During recovery, our technicians work with hex-level disk images, file system structures, and directory trees, not individual files. We check success by looking at file counts, folder structures, and file header signatures to confirm the data is structurally intact.
Can you recover a drive another company said was unrecoverable?
Send it in and we'll evaluate it on PC-3000 hardware and a DeepSpar Disk Imager. There's no evaluation fee for a second opinion.
How long does data recovery take?
Timeline depends on failure type & severity. A simple copy from a functional drive takes 3-5 business days. Firmware repairs run 3-6 weeks. Head swaps & mechanical work take 4-8 weeks because donor sourcing, head matching, & careful imaging all take time to do correctly. A rush fee of $100 moves your case to the front of the queue. We provide status updates during the process.
Verified on Google
Getting your drive to us
Ship it or drop it off. Both land on the same bench.
We have one lab. One intake. One team of technicians. No franchise, no outsourcing.
Community & advocacy
Guides, fixes, and Right to Repair.
We publish board-level fixes and advocate for Right to Repair so more devices live longer.
Free evaluation. No data = no charge.
Tell us what happened. We reply with next steps and a quote.
(512) 212-9111Mon-Fri 10am-6pm CT
No diagnostic fee
No data, no fee
4.9 stars, 1,837+ reviews