We’ve never offered a discount for a review, and they’re awesome anyway.
Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.
We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.
Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.
Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews
You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.
We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the
We treat people right, and you’ll see that wherever you read about Rossmann Group.
The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.
The best Google rating of any business in Macbook repair
The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation.
Okay, I should not be compiling a review if I haven't obtained service from them, but after watching the Billion Dollar Bully movie that documents how Yelp has been victimizing... read more
Louis is the best. I have learned so much from watching his expert repair videos!
Great experience. These guys know what they are doing and are so honest, it is almost scary. I sent them a hard drive for data recovery and was informed that... read more
This company works wonders! They were able to fix my MacBook Pro logic board quickly, and to perfection. Couldn’t believe how fast the end to end process was for a... read more
Fixed my “dead motherboard” MacBook and replaced my screen cable. Been running strong ever since. Amazing service
Rossman is a highly dedicated group of techs who care about their customers. Just goto them first.
You've got to understand something about Louie. He is doing the most insane thing I've ever seen any businessperson do: he's working against his own business interests. It would be... read more
epic apple destroyer
Even if you live an ocean away this is where a broken MacBook belongs, not an apple store but Rossmann Group. This place will save you thousands and a giant... read more
Just a YouTube viewer, not a customer, but he's got the most amazing work ethic and is what defines an American entrepreneur.
I sent a replacement board I got from ebay and I got to watch the repair live. It was a nightmare repair, yet Louis was able to tackle the... read more
Polite, attentive, and fast to fix my problem. Saved my life.
Louis is my spirit animal
Call or Visit Us
Monday-Friday – 12 PM to 8 PM
Saturday-Sunday 12 PM to 4 PM
141 W. 27th St
New York, NY 10001