We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!


Honest business, honest workHighly recommend this shop.

Gobert 1999 Avatar
Gobert 1999

Excellent, honest and leading class service. ????????

Delta Avatar

Shoped rossman online shop .his YouTube recomend very nice products and services

Jessie Brunette Avatar
Jessie Brunette

The only place I'd ever go to get my phone or laptop repaired.

Kaher Ahmad Avatar
Kaher Ahmad

Best place in NYC!

Buddy Haardt Avatar
Buddy Haardt

Als Computerservice in München sehen wir uns oft die Videos auf dem Youtube-Chanel an und wir können nur sagen, da sind absolute Profis am Werk! Bewertungen von 4,8 bei der... read more

Dirk Seidel Avatar
Dirk Seidel


Westley Wood Avatar
Westley Wood

Reasonable price for the repair. I'll definitely recommend them if you want to fix your Apple device rather than ripping off by the people at Genius Bar.

Zhenning Kang Avatar
Zhenning Kang

Future opening of apple store

M. A. Gonzalez Avatar
M. A. Gonzalez

Honest and reliable. Superb workmanship.

Wayne Holmes Avatar
Wayne Holmes

Honest, professional & courteous service . They replaced the screen of my MacBook Air in a matter of a couple of hours & the price was very fair. I highly... read more

Encou Ephrem Avatar
Encou Ephrem

Louis is my spirit animal

Michael Snodgrass Avatar
Michael Snodgrass

I sent in my A1466 Macbook Air and it was repaired flawlessly. The service and customer care Rossman Group provides is unprcidented. They were upfront, tidy, and swift with their... read more

Joao Casali Avatar
Joao Casali

Three are awesome! The keyboard on my MacBook Air was malfunctioning and I was prepared to have it replaced. When they opened it up they found some corrosion... read more

Yaacov Simon Avatar
Yaacov Simon

5 star ratingI came back here for the second time earlier this year when I spilled water on my brand new 2019 macbook pro 15". Right when the water spilled, I turned... read more

Darian O. Avatar
Darian O.

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001