Reviews

We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!

MacBookiPhoneiPadPriceService

Never been in Louis's store but he's a great human being! And as a computer technician i can say he's one of the bests i ever seen repairing computer motherboards!... read more

Daniel Quádrio Avatar
Daniel Quádrio
4/21/2019

very helpfull and informative

c scott Avatar
c scott
10/21/2019

They recommended I go directly to Apple first for my Macbook Pro display problem, and I was kinda surprised at first but I took the advice anyway and I'm happy... read more

Johnny Luo Avatar
Johnny Luo
4/21/2019

5 star ratingWhat a gem.  Do not go elsewhere (including the apple store) to get your mac fixed.  Go here and get it done right at a reasonable price.

Skotch K. Avatar
Skotch K.
11/05/2019

I spent a lot of time reading their whole website, then their shop is in a spot in Manhattan that's notoriously far from the trains and took a very long... read more

Ricky C Avatar
Ricky C
1/21/2017

After purchasing a non-OEM Macbook Pro battery replacement online, I was disappointed to find that it didn't work after many hours of plying out the old, glued-in batteries. I remembered... read more

John Richter Avatar
John Richter
1/21/2019

I had an iPhone 8 that was totally dead, wouldn't recognize being plugged into a computer or power outlet. The biggest problem was that it hadn't been backed up in... read more

Chris Straughn Avatar
Chris Straughn
10/21/2019

Well Apple Care doesn't care that much unless instead of repair, they'd tell you to buy a mac product. I went in and they suggested it at first. I declined... read more

Saulo Tejeda Avatar
Saulo Tejeda
4/21/2019

Super helpful and friendly team- even tho they could replace my hard drive bracket they inspected the machine and hdd free of charge.

J M Goodwin Avatar
J M Goodwin
1/21/2018

Absolute Spitzenklasse!! Einer der wenigen Firmen die mehr als 5 Sterne verdient hätten.

Elias Büscher Avatar
Elias Büscher
9/21/2019

Had a MacBook Air screen repaired and the turn around and quality of work was amazing. Thanks guys. You will be seeing me soon, I have an iPhone 5... read more

Gotalot JnP Avatar
Gotalot JnP
1/21/2017

Louis is awesome! Highly recommend going to his shop if you want to get your electronics repaired!

David Stanton Avatar
David Stanton
1/21/2019

Haven't personally gotten anything repaired from him, but he is nothing but knowledgable and cares about his customers from what I can tell. Screw Apple, go to him if you... read more

Akash Shah Avatar
Akash Shah
1/21/2019

5 star ratingSo happy someone recommended this place. They charged me half of what Apple quoted me for a small spill on my MacBook Air. And although they said it would take... read more

Jen S. Avatar
Jen S.
1/09/2019

Never used services, however just want to thank you for your very informative videos!

Valentinas Navickas Avatar
Valentinas Navickas
6/21/2019

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001

WE CAN FIX YOUR PROBLEM