Reviews

We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!

MacBookiPhoneiPadPriceService

Not the cheapest but I like knowing they will stand behind what they do after I get my repair done.

Web Gem Avatar
Web Gem
1/21/2017

Don't delay, go today!

Benjamin Dinon Avatar
Benjamin Dinon
1/21/2019

Mit kaputten Macbook (liquid damage) nach New York gereist, schlecht gelaunt da es vmt. auf einen Logic Board-Wechsel bei Apple hinausgelaufen wäre mit Kosten von über 1000Euro. Zufällig über... read more

Carlos P Avatar
Carlos P
9/21/2019

I haven't been here, but from reviews I'm sure this place is the best place to repair you Apple devices.

Abel Flores Avatar
Abel Flores
1/21/2019

The only place I'd ever go to get my phone or laptop repaired.

Kaher Ahmad Avatar
Kaher Ahmad
5/21/2019

The best business that has anything to do with Apple, period. Thank you for what you do.

Brian Schmidt Avatar
Brian Schmidt
1/21/2019

Neat Stuff.

Lyle Folsom Avatar
Lyle Folsom
12/21/2019

Visiting NYC From Europe. This Store was very helpful when our MacBook decided Not to Work anymore. 1 day. Problem solved. Thank You!

Oreste Schaller Avatar
Oreste Schaller
6/21/2019

Much to learn from! great job !

john Avatar
john
4/21/2019

Well Apple Care doesn't care that much unless instead of repair, they'd tell you to buy a mac product. I went in and they suggested it at first. I declined... read more

Saulo Tejeda Avatar
Saulo Tejeda
4/21/2019

Fan of your YouTube keep it up and I've seen the repairs you do 10/10

RichStar Gaming Avatar
RichStar Gaming
5/21/2019

The best place to get your laptop fixed .

Cellfix Phones Avatar
Cellfix Phones
1/21/2019

His Edu-Repair-“live” Talks on YouTube while he is actually repairing computers, are inspiring, interesting and informative. He is like the Brilliant Uncle WE all wish WE had. Brave-Oh to RRG‼️

DRiX DRiXiE Avatar
DRiX DRiXiE
6/21/2019

I would just like to take the moment to give this company a five star review due to the amount of videos that this individual does on every single MacBook... read more

Dave Crawford Avatar
Dave Crawford
1/21/2019

Louis is the best repair tech I have seen.

Angelo Guerrero Avatar
Angelo Guerrero
11/21/2019

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001

WE CAN FIX YOUR PROBLEM