We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!


many thanks for your Youtube Videos, you are a great guy, Good Luck Sir!

Soufiane Louchene Avatar
Soufiane Louchene

Excellent service and information

Gordon Mills Avatar
Gordon Mills

Great service, he repaired my macbook that I mailed in fast, and for a fair price. His videos inspire confidence and he comes across as a great guy online. 10/10.

Andrew Smith Avatar
Andrew Smith

I heard Louis repaired Biggie Smalls MacBook before he died.

J Df Avatar
J Df

Louis is great.. I went because of him and his way of doing business. Not sure about his employees!

Mohammed Uddin Avatar
Mohammed Uddin

His Edu-Repair-“live” Talks on YouTube while he is actually repairing computers, are inspiring, interesting and informative. He is like the Brilliant Uncle WE all wish WE had. Brave-Oh to RRG‼️

DRiX DRiXiE Avatar

This company works wonders! They were able to fix my MacBook Pro logic board quickly, and to perfection. Couldn’t believe how fast the end to end process was for a... read more

Niko Stames Avatar
Niko Stames

He knows what he's doing. He's honest. Both of those are rare.

Fazal Ali Avatar
Fazal Ali

Sent in my son's laptop to Rossmann group after watching a number of his videos on YouTube. I sent in the MacBook Air and actually was able to watch the... read more

Mark Tsetsi Avatar
Mark Tsetsi

I'm not even sure how to go about rating you guys, actually? It's clear from all the 5 star reviews that you do excellent work. I work in I.T. myself... read more

Tom Wyrick Avatar
Tom Wyrick

I'm the owner of Ballard Computes LLC in Indianapolis, Indiana. I recently had a problem with a motherboard in a Macbook Pro that needed a backlight fuse replaced. ... read more

Marvin B Avatar
Marvin B


Vishnu NUK Avatar
Vishnu NUK

These guys are the best!!! I dropped my MacBook pro and the screen didn't turn on. It was a simple fix and they didn't even charge me for it. Very... read more

Sagiv Ofek Avatar
Sagiv Ofek

Awesome company. I watch Louis’ videos all the time (which are amazing) and when I recently had an issue with my companies MacBook they were very quick to offer advice... read more

Dustin Schultz Avatar
Dustin Schultz

I would just like to take the moment to give this company a five star review due to the amount of videos that this individual does on every single MacBook... read more

Dave Crawford Avatar
Dave Crawford

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001