We’ve never offered a discount for a review, and they’re awesome anyway.
Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.
We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.
Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.
Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews
You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.
We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the
We treat people right, and you’ll see that wherever you read about Rossmann Group.
The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.
The best Google rating of any business in Macbook repair
The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation.
I've been coming here for the past year or so for all my mac repair needs. They're so honest and great with their services that they really deserve the incredible... read more
Honest business, honest workHighly recommend this shop.
Few people have the knowledge and time to help. Louis not only has a demonstrable set of skills he shows off on his YouTube channel but his website lists... read more
Great work Louis
Amazing Prices for Amazing Repairs 🙂 I was able to right go back to work and very nice customer service
I teach at a gifted school and am dependent on a sturdy 7-year-old MacBook Pro purchased with a parents association grant. I use it for lecture, lessons, student presentations and... read more
no-nonsense, efficient turnover
These guys rock! They can do almost anything that Apple won't / can't do. Shipped my laptop from Detroit to New York, and they fixed it fast!
Im really impressed with this business and the people who work here.I called another Macbook repair company in Brooklyn ( was closer to my office) and they wanted to run... read more
Love this guy. Super cool, super chill and defiantly knowledgeable. Changed my track pad on my 2011 MacBook in less than :20 minuets. I would come back and will recommend... read more
very helpfull and informative
Great experience! I contacted them about my slow iMac and they were able to diagnose the problem and quote the solution before I brought it in. Other places asked me... read more
Hello Louis. I like Louis, He is a good man and he doesn't afraid of anything, board repair or apple. No one better than Louis Ross Man.
Louis Rossmann is as real as it gets man. The sheep may not be of your average sheep's color, but he's the real deal. He knows exactly what he is... read more
Runs a gr8 show on youtube, that shows live repairs of laptops, macbooks and whatnot... Talks about business ethics! Hi Ross,!
Call or Visit Us
Monday-Friday – 12 PM to 8 PM
Saturday-Sunday 12 PM to 4 PM
141 W. 27th St
New York, NY 10001