We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!


They are the best! My daughter spilled water on her keyboard. Apple store would charge $750 even though we still are in warranty saying they don't cover water... read more

Amy Lee Avatar
Amy Lee

professional and efficient

Paul Kellerman Avatar
Paul Kellerman

Has everything you need at excellent prices.

John Dunlop Avatar
John Dunlop

I never was here but your work on youtube is nice????

Bruno Silva Avatar
Bruno Silva

5 star ratingCouldn't find a place to fix my Macbook in HI for over a year! They all told me I had to get a new computer or replace the whole logic... read more

Jonathan F. Avatar
Jonathan F.

This is solemnly based on the diagnostic sketchy and brief. I came to this store based on the reviews that rave about the feasibility, price points and being a... read more

Doug M Avatar
Doug M

Visiting NYC From Europe. This Store was very helpful when our MacBook decided Not to Work anymore. 1 day. Problem solved. Thank You!

Oreste Schaller Avatar
Oreste Schaller

Louis Rossmann is the man.

Szymon Baldyga Avatar
Szymon Baldyga

They recommended I go directly to Apple first for my Macbook Pro display problem, and I was kinda surprised at first but I took the advice anyway and I'm happy... read more

Johnny Luo Avatar
Johnny Luo

5 star ratingLouis Rossmann is as real as it gets man. The sheep may not be of your average sheep's color, but he's the real deal. He knows exactly what he is... read more

Just R. Avatar
Just R.

Runs a gr8 show on youtube, that shows live repairs of laptops, macbooks and whatnot... Talks about business ethics! Hi Ross,!

Tăbăcaru Cristi Avatar
Tăbăcaru Cristi

I dropped my Samsung laptop on the floor and, screen was damaged. I told these people and my laptop repaired were professionally made. Very comfortable and cheap repairing cost. I... read more

Henry Callanan Avatar
Henry Callanan

This man is a Hero.

E W Avatar

Top notch and knowledgable ????????

Nova Avatar

Check his YouTube channel out.Louis is da man.

Avrohom Yosef Gross Avatar
Avrohom Yosef Gross

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001