We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!


5 star ratingAnother satisfied costumer!!! I had a Mac book Pro that needed to be put back together after i tried to replace the keyboard, didn't know that it had 50 micro... read more

Marcos C. Avatar
Marcos C.

Hobest people-They couldnt fix it, and they didnt charge me anything. Such a common sensical thing to do and many repair shops I've been to will take every chance to... read more

Jang D Avatar
Jang D

Excellent service and information

Gordon Mills Avatar
Gordon Mills

Haven't personally gotten anything repaired from him, but he is nothing but knowledgable and cares about his customers from what I can tell. Screw Apple, go to him if you... read more

Akash Shah Avatar
Akash Shah

I had spilled coffee on my MacBook Pro and I took it to a repair company near where I live. Worrying about what could be wrong, I stumbled across... read more

Tammy Sears Avatar
Tammy Sears

I teach at a gifted school and am dependent on a sturdy 7-year-old MacBook Pro purchased with a parents association grant. I use it for lecture, lessons, student presentations and... read more

Maria Nedwidek Avatar
Maria Nedwidek

5 star ratingExcellent service. Refreshingly honest and open about the repair. If you care about the job being done correctly, go through Rossmann Group.

Peter W. Avatar
Peter W.


Phillip Nguyen Avatar
Phillip Nguyen

Disgusting practice of complete disrespect.

Joshua Heinzen Avatar
Joshua Heinzen

The customer service was excellent. I was greeted as soon as I walked in and they didn't take long to give me my order although I wouldn't have cared if... read more

N9olan Avatar

I dropped my Samsung laptop on the floor and, screen was damaged. I told these people and my laptop repaired were professionally made. Very comfortable and cheap repairing cost. I... read more

Henry Callanan Avatar
Henry Callanan

The only place I'd ever go to get my phone or laptop repaired.

Kaher Ahmad Avatar
Kaher Ahmad

I never was here but your work on youtube is nice????

Bruno Silva Avatar
Bruno Silva

Provides excellent service to the community, and is like a mentor to me.

Dylan Green Avatar
Dylan Green

I'm not even sure how to go about rating you guys, actually? It's clear from all the 5 star reviews that you do excellent work. I work in I.T. myself... read more

Tom Wyrick Avatar
Tom Wyrick

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001