Reviews

We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!

MacBookiPhoneiPadPriceService

Let me first note that I have been in the computer repair business since 2002. Of course, computer repair encompasses a very wide spectrum these days, and my expertise is... read more

Jake Freedman Avatar
Jake Freedman
1/14/2020

These guys were fast, efficient, professional and at a reasonable price. I would highly recommend going here for any Tech related issues you may have. Also if you have chance... read more

Josue Polanco Avatar
Josue Polanco
8/21/2019

Great place nice people very truthfull highly recommended

John Gentile Avatar
John Gentile
7/21/2019

2 Macbook Air with Backlight problem, fixed flawlessly when Apple Caribbean and Apple France don't want to fix them unless they charge me $600++ to change the entire logic board,... read more

Jonathan PETIT Avatar
Jonathan PETIT
5/21/2019

Excellent!

Florian Panzer Avatar
Florian Panzer
4/21/2019

5 star ratingExcellent service. Refreshingly honest and open about the repair. If you care about the job being done correctly, go through Rossmann Group.

Peter W. Avatar
Peter W.
1/31/2019

Very friendly. Took the time to figure out that my laptop was done for. Made reccomendations for a new one without trying to sell me anything. Didn't charge me a... read more

Cait Ratterman Avatar
Cait Ratterman
1/21/2017

Amazing, quick service AND it's really cheap. They will diagnose what's wrong with your electronic for free and then offer a price quote, which you don't have to take but... read more

Malcolm Ring Avatar
Malcolm Ring
1/21/2016

The best.

Raynard James Avatar
Raynard James
9/21/2019

Trustworthy & Fair! Great customer service.

Carlos Pais Avatar
Carlos Pais
9/21/2019

I came across this business on YouTube while trying to figure out the issue with my MacBook. I mailed my MacBook Air for repair and I was quoted $200-450 (If... read more

Ken Avatar
Ken
2/21/2019

5 star ratingThe experience here is shockingly easy and transparent. My 2015 Macbook Air was soaked in dirty bleach water (leaked onto the open laptop from a hole right above in the... read more

Christine K. Avatar
Christine K.
5/23/2019

Love your work man!

Daniel Taylor Avatar
Daniel Taylor
6/21/2019

Honest and extremely knowledgable.....Apple Product repairs

Ryan Godbout Avatar
Ryan Godbout
12/21/2019

Excellent, honest and leading class service. ????????

Delta Avatar
Delta
6/21/2019

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001

WE CAN FIX YOUR PROBLEM