We’ve never offered a discount for a review, and they’re awesome anyway.
Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.
We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.
Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.
Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews
You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.
We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the
We treat people right, and you’ll see that wherever you read about Rossmann Group.
The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.
The best Google rating of any business in Macbook repair
The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation.
many thanks for your Youtube Videos, you are a great guy, Good Luck Sir!
Excellent service and information
Great service, he repaired my macbook that I mailed in fast, and for a fair price. His videos inspire confidence and he comes across as a great guy online. 10/10.
I heard Louis repaired Biggie Smalls MacBook before he died.
Louis is great.. I went because of him and his way of doing business. Not sure about his employees!
His Edu-Repair-“live” Talks on YouTube while he is actually repairing computers, are inspiring, interesting and informative. He is like the Brilliant Uncle WE all wish WE had. Brave-Oh to RRG‼️
This company works wonders! They were able to fix my MacBook Pro logic board quickly, and to perfection. Couldn’t believe how fast the end to end process was for a... read more
He knows what he's doing. He's honest. Both of those are rare.
Sent in my son's laptop to Rossmann group after watching a number of his videos on YouTube. I sent in the MacBook Air and actually was able to watch the... read more
I'm not even sure how to go about rating you guys, actually? It's clear from all the 5 star reviews that you do excellent work. I work in I.T. myself... read more
I'm the owner of Ballard Computes LLC in Indianapolis, Indiana. I recently had a problem with a motherboard in a Macbook Pro that needed a backlight fuse replaced. ... read more
These guys are the best!!! I dropped my MacBook pro and the screen didn't turn on. It was a simple fix and they didn't even charge me for it. Very... read more
Awesome company. I watch Louis’ videos all the time (which are amazing) and when I recently had an issue with my companies MacBook they were very quick to offer advice... read more
I would just like to take the moment to give this company a five star review due to the amount of videos that this individual does on every single MacBook... read more
Call or Visit Us
Monday-Friday – 12 PM to 8 PM
Saturday-Sunday 12 PM to 4 PM
141 W. 27th St
New York, NY 10001