We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!


Never used services, however just want to thank you for your very informative videos!

Valentinas Navickas Avatar
Valentinas Navickas

Great service

K Scarlett Avatar
K Scarlett

Brough a macbook air with spilled wine on the keyboard damage. It took motherboard replacement. Everything was done as promised, computer works fine since a year ago when repair was... read more

Uneven Terrain Avatar
Uneven Terrain

Great place nice people very truthfull highly recommended

John Gentile Avatar
John Gentile

Great service

Muhammed Alshehhi Avatar
Muhammed Alshehhi


macbook studio Avatar
macbook studio

I have been fortunate enough to not have to send anything in, but if I ever need to get and apple computer fixed I will definitely send it here.

Adrian Sarmiento Avatar
Adrian Sarmiento

Amazing repair service, and solid tech advice.

Gabriel Avilucea Avatar
Gabriel Avilucea

Absolute Spitzenklasse!! Einer der wenigen Firmen die mehr als 5 Sterne verdient hätten.

Elias Büscher Avatar
Elias Büscher

Repaired my macbook for $540 less than Apple quoted even AFTER I told them the quote. Could have charged me $300 more and I would have gladly paid. Top notch!

Modern Tech Junkie Avatar
Modern Tech Junkie

I've been coming here for the past year or so for all my mac repair needs. They're so honest and great with their services that they really deserve the incredible... read more

Jennifer Ra Avatar
Jennifer Ra

Keep your awesome work up.

reds Avatar

I am an iPhone motherboard repair tech in Alberta, Canada. Giving a 5 star review for even the videos alone - Louis Rossman is one of the few YouTube tech... read more

Skyler Avatar

Ottimo. Personale gentilissimo e ultra competente.

Tomh Avatar

5 star ratingNever wrote a review on Yelp, today I have no choice but to write one. And I'm glad my first ever given review is a 5 star, because Rossmann Group... read more

Danny F. Avatar
Danny F.

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001