We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!


5 star ratingCouldn't find a place to fix my Macbook in HI for over a year! They all told me I had to get a new computer or replace the whole logic... read more

Jonathan F. Avatar
Jonathan F.

Admittedly, I've never been to the store and might never go being that I live in Texas, but I love his videos, admire the work he does, and respect the... read more

Andrew Zoyes Avatar
Andrew Zoyes

5 star ratingYou've got to understand something about Louie.  He is doing the most insane thing I've ever seen any businessperson do:  he's working against his own business interests.  It would be... read more

Lenore C. Avatar
Lenore C.

Well Apple Care doesn't care that much unless instead of repair, they'd tell you to buy a mac product. I went in and they suggested it at first. I declined... read more

Saulo Tejeda Avatar
Saulo Tejeda

Shoped rossman online shop .his YouTube recomend very nice products and services

Jessie Brunette Avatar
Jessie Brunette

Louis and crew are already legendary for their board repair abilities. I'm here to report they're equally adept at online tool sales and support. I had a somewhat complicated issue... read more

Dave Martin Avatar
Dave Martin

These people are so smart and nice! I got my macbook pro repaired and cleaned up less in 30 mins! Supper Great Job!

Weijia Lu Avatar
Weijia Lu

Als Computerservice in München sehen wir uns oft die Videos auf dem Youtube-Chanel an und wir können nur sagen, da sind absolute Profis am Werk! Bewertungen von 4,8 bei der... read more

Dirk Seidel Avatar
Dirk Seidel

I’ll give you an example so that you can get an idea of the quality of this company : I came in on Saturday and was actually told that I... read more

Stavropoulos Peter Avatar
Stavropoulos Peter

Rossman Repair Group saved me over $600 to repair my computer!My MacBook Pro stopped charging and I went to Apple to have it repaired. They were going to charge me... read more

Chelsea Fowler Avatar
Chelsea Fowler

This man is a Hero.

E W Avatar

His Edu-Repair-“live” Talks on YouTube while he is actually repairing computers, are inspiring, interesting and informative. He is like the Brilliant Uncle WE all wish WE had. Brave-Oh to RRG‼️

DRiX DRiXiE Avatar

HIGHLIGHT & CONCLUSION******Overall I'm having a good experience with this store because they have great customer services, best third party replacement parts, justify price for those replacement parts, short estimate... read more

Yuong Huao Ng Liang 吴永豪 Avatar
Yuong Huao Ng Liang 吴永豪

These guys are pro's and you really can't find this top shelf quality anywhere else.

Mr Sexy Time Avatar
Mr Sexy Time

Amazing repair service, and solid tech advice.

Gabriel Avilucea Avatar
Gabriel Avilucea

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001