Reviews

We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!

MacBookiPhoneiPadPriceService

I'm the owner of Ballard Computes LLC in Indianapolis, Indiana. I recently had a problem with a motherboard in a Macbook Pro that needed a backlight fuse replaced. ... read more

Marvin B Avatar
Marvin B
1/21/2016

I have a water-damaged 13" MBPro, and was looking for help. When I called, they were SUPER-knowledgable and actually gave me the advice NOT to repair my old and... read more

aaron ackley Avatar
aaron ackley
1/21/2018

I had a MacBook Air which was dead because of logic board failure, I took it to apple store only to realize that it would take minimum 500$ to repair... read more

Cha Run Avatar
Cha Run
5/21/2019

These are honest and hard working people that will do ANYTHING that's in their hands to help people out. Check their website and their youtube videos, you will see that... read more

Vinny Dunne Avatar
Vinny Dunne
1/21/2019

Excellent!

Florian Panzer Avatar
Florian Panzer
4/21/2019

Louis Rossmann is the man.

Szymon Baldyga Avatar
Szymon Baldyga
5/21/2019

5 star ratingIf I could give this place 10 stars I would. Long story short my wife's macbook pro wouldn't see hard drive. Upon startup all we saw was a blinking file... read more

Glen L. Avatar
Glen L.
11/25/2019

5 star ratingGreat experience! I contacted them about my slow iMac and they were able to diagnose the problem and quote the solution before I brought it in. Other places asked me... read more

Cindy R. Avatar
Cindy R.
7/19/2019

Honest business, honest workHighly recommend this shop.

Gobert 1999 Avatar
Gobert 1999
12/21/2019

Fast Shipping and EXCELLENT Customer Service! Thanks again for the excellent service on my new Desoldering Station, Louis!!

Robert Cranston Avatar
Robert Cranston
3/21/2019

5 star ratingAnother satisfied costumer!!! I had a Mac book Pro that needed to be put back together after i tried to replace the keyboard, didn't know that it had 50 micro... read more

Marcos C. Avatar
Marcos C.
12/11/2018

They have repaired at least a half dozen Macbook Pro's for us, we used to use L2Computer and have switched to Rossman after having poor results and communication issues with... read more

Tim Meredith Avatar
Tim Meredith
1/21/2016

I just got my laptop back from a mail-in logic board repair. I live in Hawaii and there is no one here that could do such a repair besides Apple... read more

Jay Kay Avatar
Jay Kay
11/21/2019

5 star ratingSo happy someone recommended this place. They charged me half of what Apple quoted me for a small spill on my MacBook Air. And although they said it would take... read more

Jen S. Avatar
Jen S.
1/09/2019

5 star ratingBest service and owner ever. Recommend them for there repairs, classes, youtube advice.

Jack W. Avatar
Jack W.
2/11/2019

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001

WE CAN FIX YOUR PROBLEM