Reviews

We’ve never offered a discount for a review, and they’re awesome anyway.

Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.

We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.

Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.

Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews means trouble.

You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.

We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the truth, and can be found on reputable review websites. We retain substantial positive feedback on repair jobs refurbishing modern portable devices.

We treat people right, and you’ll see that wherever you read about Rossmann Group.

The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.

The best Google rating of any business in Macbook repair

The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation. 

More 5 star reviews, less 1 star reviews, and more ratings than any other company in our business on Google business listing!

MacBookiPhoneiPadPriceService

They actually fix your stuff.

Crisine Maria Kennedy Avatar
Crisine Maria Kennedy
1/07/2020

Wonderful experience & services staff friendly and helpful.

JULIAN DOMINGUEZ Avatar
JULIAN DOMINGUEZ
9/21/2019

best repair shop in the US

Daan Hendriks Avatar
Daan Hendriks
1/21/2019

Absolute best service I ever had

Tim Kennedy Avatar
Tim Kennedy
1/07/2020

5 star ratingMy USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked... read more

Chris W. Avatar
Chris W.
1/16/2020

Super helpful and friendly team- even tho they could replace my hard drive bracket they inspected the machine and hdd free of charge.

J M Goodwin Avatar
J M Goodwin
1/21/2018

Good repair shop, honest people and good prices. Specially recommanded for macbook repair. Thank you

Taltech chip Avatar
Taltech chip
1/21/2017

Great

No Name Avatar
No Name
1/21/2018

I will not take my laptops anywhere else. They always do right by me

Michael Edwards Avatar
Michael Edwards
12/31/2019

I never was here but your work on youtube is nice????

Bruno Silva Avatar
Bruno Silva
4/21/2019

Was able to fix my laptop for 210$ apple store wanted 900$ and kept trying to sell me a new one. Thanks Luis, keep up the great work!

Sean Saxon Avatar
Sean Saxon
9/21/2019

Three are awesome! The keyboard on my MacBook Air was malfunctioning and I was prepared to have it replaced. When they opened it up they found some corrosion... read more

Yaacov Simon Avatar
Yaacov Simon
9/21/2019

Louis Rossmann is the man.

Szymon Baldyga Avatar
Szymon Baldyga
5/21/2019

Kevin did a great job recovering data from a 2015 Macbook Pro that went swimming in a lake. He recovered all my clients data with no issues and kept a... read more

Bruce Leung Avatar
Bruce Leung
10/21/2019

Got awesome stickers for my laptop and Jolly ranchers with my flux order. Also now have an awesome Mr Clinton t shirt!

Theressa Avatar
Theressa
7/21/2019

Call or Visit Us

(347) 552-2258

Monday-Friday – 12 PM to 8 PM

Saturday-Sunday 12 PM to 4 PM

141 W. 27th St

New York, NY 10001

WE CAN FIX YOUR PROBLEM