We’ve never offered a discount for a review, and they’re awesome anyway.
Funny thing about good service, there’s no “oh, please leave us a review!!” or “hey, we’ll give you TEN PERCENT OFF if you write a review RIGHT NOW!!!” nonsense. We don’t need it. We always saw that kinda thing as bottomfeeding, and there’s no shortage of it nowadays.
We believe strongly against rewarding positive reviews with discounts, and take pride in earning each review.
Many repair shops have found a way to cheat social media sources. They will offer a customer a direct discount if they leave a positive in store review, which creates a flurry of five star reviews of potentially three star businesses.
Check the ratio of reviews to filtered reviews on Yelp! before making your decision. More filtered reviews than real reviews
You’ll note our ratio of reviews to filtered reviews is quite low, as a result of not bribing customers to leave an in-store review. None of our reviews were solicited by offering a customer a discount to leave a review! The only motivation these customers had was the service they received while here.
We do not cherry pick reviews and put them on the site next to a name that could be fake. Everything you see is the
We treat people right, and you’ll see that wherever you read about Rossmann Group.
The internet has made gathering information on local businesses much easier over the past few years. Social media helps cut through the crap of paid online advertising, commercials, and self-proclaimed excellence to get you the information you want – How does this business treat its customers? A shop can talk a big game on their website, but at the end of the day, social media tells you whether it’s true or whether it’s bunk. We welcome you to leave your own feedback, and to check ours. Like any retail store with 20-70 tickets per day, we get some loonies. What we stand by is a history and commitment to quality customer service and feel this is represented in our online reputation.
The best Google rating of any business in Macbook repair
The number of reviews as well as the number of ratings we have is head & shoulders above every company in our industry. Look for Macbook Repair on Google maps – there is no business that does what we do with the same combination of high ratings & high quantity of high ratings on Google business listings. We live & breathe making customers happy and believe it shows in our online reputation.
Great service. I have sent a couple of people to these guys who also had a great experience. Honest guys. They shoot straight.
I could have not had a better experience with The Rossmann Group. After running there after work on the brink of hysterics. They calmly and quietly worked on my lap... read more
Great place nice people very truthfull highly recommended
Sent in my son's laptop to Rossmann group after watching a number of his videos on YouTube. I sent in the MacBook Air and actually was able to watch the... read more
AMAZING. I talked to a few other places before coming here. The final price I paid here was half of what I was quoted at the other place, insanely FAST... read more
I found Rossmann from a YouTube tutorial. I replaced the keyboard in my MacBook Air, but the computer wouldn't power up afterwards. Brought it into Rossmann Repair and they found... read more
Great place, very professional and way cheaper then fixing in Apple store. Very good customer service, honest people!
This guy always goes far and beyond for everybody. He's taught me so much i can't even put the appropriate gratitude into words. I cannot recommend these guys enough.
Louis is awesome! Highly recommend going to his shop if you want to get your electronics repaired!
Helped me over email ???? Thanks for helping to fix my customers Mac.
Great staff , great owner , best service in new york by far 10/10
Honest, straight to the point, just simply the best people in repair business. Thankyou
Good ethical service for computer board repair, specializes in rotten apples.
The customer service was excellent. I was greeted as soon as I walked in and they didn't take long to give me my order although I wouldn't have cared if... read more
Call or Visit Us
Monday-Friday – 12 PM to 8 PM
Saturday-Sunday 12 PM to 4 PM
141 W. 27th St
New York, NY 10001